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Warranty and Return Policy

Warranty term: Two year from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, please use our contact form on the “contact us” page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘reclaim of purchase’ as subject of the e-mail or letter. Note that repair/replacements will be charged in the following cases, even during the warranty term. – Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.) – Failure or damage caused by unjustifiable repair or modification – Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake – Esthetic changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the color on the wristband and the peeling of the plating) – In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten – If the warranty is not submitted along with the watch. – Battery replacement will be charged even during the warranty term. The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available. This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.

You have the right to return any/all products you have purchased directly from our webside within 30 days of receiving the item.

The product(s) must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when the watch was received.

Products purchased directly from our webside must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.

Kindly note that you may be subject for the shipping expenses in returning this package to us.

Quantum does not take responsibility for any items lost during the return shipping.

You can access the Warranty Certificate here.

You can access the User Manuel here.


+90 (850) 420 14 14

Mahmutbey Mah. Aslan Plaza No:132/21 Bağcılar – Istanbul 

[email protected]

Monday to Friday, from 9:00 a.m. to 6:00 p.m. (UTC +2)